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Terms of service
Terms of Service
OVERVIEW
Welcome to Kalico. The terms “we”, “us” and “our” refer to Kalico. Kalico operates this online store and the associated website, including all information, content, functionality, products and services offered to you as a customer (the “Services”).
Kalico uses the Shopify platform, which enables us to provide these Services.
The following terms and conditions, together with any policies referenced in this document (“Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
By accessing or using our Services, you agree to be bound by these Terms as well as our Privacy Policy [LINK]. If you do not agree with these Terms, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms, you confirm that you are at least the legal age of majority in your country or state of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.
In order to use the Services (including browsing the store, placing orders or making payments), you may be required to provide information such as your email address, billing address, shipping details and payment information.
You represent and warrant that all information provided is accurate, current and complete, and that you have the right to provide such information.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Accounts may not be transferred, sold or assigned to another person.
SECTION 2 – PRODUCTS
We make reasonable efforts to accurately display the products available in our store. However, please note that colors and product appearance may vary depending on the device and display settings used.
We do not guarantee that the appearance or quality of products will exactly match your expectations or the images displayed in the store.
Product descriptions may be modified without notice. We reserve the right to discontinue products or limit the quantities available for purchase at our sole discretion.
SECTION 3 – ORDERS
By placing an order, you submit an offer to purchase a product.
Kalico reserves the right to accept or refuse any order at its sole discretion. An order is considered accepted only after payment has been confirmed and the order has been processed.
If an order cannot be accepted or must be cancelled, you will be notified using the contact information provided during checkout.
Orders may only be returned according to our Return Policy [LINK].
Products purchased through our store are intended for personal use only and may not be purchased for commercial resale or export without permission.
SECTION 4 – PRICES AND PAYMENTS
Prices, discounts and promotions may change without prior notice.
The price applicable to your order is the price displayed at the time the order is placed and confirmed via email.
Unless otherwise stated, prices displayed do not include taxes, shipping fees, customs duties or other additional charges.
You agree to provide accurate and complete payment information and to update it when necessary. By submitting payment information, you confirm that you are authorized to use the payment method provided.
SECTION 5 – SHIPPING
Delivery times are estimates and cannot be guaranteed.
We are not responsible for delays caused by courier services, customs procedures or circumstances beyond our control.
The risk associated with the products transfers to the customer once the order has been handed over to the shipping carrier.
INTELLECTUAL PROPERTY
All trademarks, texts, images, graphic materials, reviews and any other content available through the Services belong to Kalico or its affiliates and are protected by intellectual property laws.
Such materials may only be used for personal, non-commercial purposes. Reproduction, distribution, modification or commercial use without written permission is prohibited.
SECTION 7 – THIRD-PARTY TOOLS
Certain tools or services provided by third parties may be available through the Services.
These tools are provided “as is” and “as available” without warranties of any kind. Your use of these tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites or services operated by third parties.
We are not responsible for the content, accuracy or policies of these external services. Accessing them is done at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Kalico operates through the Shopify platform, but all purchases and transactions are conducted exclusively between the customer and Kalico.
Shopify has no responsibility or liability regarding products purchased through our store.
SECTION 10 – PRIVACY POLICY
Personal data is collected and processed according to our Privacy Policy and, where applicable, according to Shopify’s privacy policies.
By using our Services, you confirm that you have read and understood these policies.
SECTION 11 – FEEDBACK
Any suggestions, reviews, ideas or other content submitted to Kalico may be used by us under a royalty-free, worldwide and unrestricted license for both commercial and non-commercial purposes.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally, there may be errors regarding product descriptions, prices, promotions or availability.
We reserve the right to correct any errors and, if necessary, cancel orders placed based on incorrect information.
SECTION 13 – PROHIBITED USES
The Services may only be used for lawful purposes.
You are prohibited from using the Services for illegal activities, fraud, spam distribution, cyber attacks or any action that interferes with the proper functioning of the Services.
SECTION 14 – TERMINATION
We reserve the right to terminate or suspend access to the Services at any time without prior notice if these Terms are violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
Products and Services are provided “as is” and “as available”.
We do not guarantee that the Services will be uninterrupted, error-free or fully meet your expectations.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Kalico and its affiliates, employees or partners shall not be liable for any direct or indirect damages, including financial loss, loss of data or loss of profits.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Kalico and its partners against any claims, losses or damages resulting from your violation of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Kalico regarding the use of the Services and replace any previous agreements.
SECTION 20 – ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our written consent.
Kalico reserves the right to assign its rights without prior notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Kalico operates, and any disputes shall be resolved by the competent courts of that jurisdiction.
SECTION 22 – HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting updates on this page.
It is the user’s responsibility to review these Terms periodically.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service can be sent to:
ENDA STUDIO SRL
info@kalicoshop.com
Bdul. George Enescu 17, Bl. G34, Sc. A, Et. 2, Ap. 9
720246, Romania
+40 0757723137
CUI: 45964758
RO45964758
